Legal
Privacy Policy
Effective date:
Tanoak Systems builds automations for small businesses. This policy explains how our automation app handles information, including data accessed through a connected Google account.
Information we access
When a client connects their Google account, our app may access:
- Gmail: to read incoming inquiry emails and to create or send replies on the client's behalf.
- Google Sheets: to read form submissions and update inquiry records.
We access only the data needed to run the automations the client has requested.
How we use it
We use this data only to provide and maintain the client's automations, such as responding to inquiries, logging them, and sending summaries and alerts. Some automations use third-party AI services to draft replies; inquiry content is sent to those services only to generate that reply. We do not use this data for advertising, and we do not sell it.
Google API Services
Tanoak Systems' use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Sharing
We share data only with service providers needed to run the automations (such as hosting and AI providers) or when required by law.
Storage and security
Data is processed on secured servers, and access is limited to Tanoak Systems.
Retention and deletion
We keep data only as long as needed to provide the service. Clients can disconnect our app at any time from their Google account permissions (myaccount.google.com/permissions) and can request deletion of their data by emailing us.
Contact
Questions? Email contact@tanoaksystems.com.